M. Holland Debuts MHX For Enhanced Digital Customer Experience

June 15, 2017 • Posted in News

MHX is innovating the way M. Holland interacts with customers, creating a more connected, meaningful experience

NORTHBROOK, IL – M. Holland Company, a leading distributor of thermoplastic resin, today introduced its MHX digital platform, a unique digital toolbox designed to help M. Holland customers manage their business.

MHX (acronym for “M. Holland Experience”) is an online platform that gives customers unprecedented access to business and ordering information, including order history, price approximation, weight data, Certificates of Analysis, and more.

“As our customers’ personal lives are continuously made more convenient by digital experiences, M. Holland is bringing similar levels of connectedness to the professional setting,” said Edward Holland, president and CEO of M. Holland. “We take plastics personally, and have designed MHX to be just that—a personal experience between our customers and our company.”

“What makes MHX unique is how it was designed,” said Marc Fern, commercial vice president at M. Holland. “We employed User Centered Design (UCD) techniques, with customers directly involved in its design and testing. We’re automating the high-frequency tasks involved in managing transactions, literally putting our customers’ business at their fingertips.”

The full news release can be located here.

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